Insurance Claims

Storm Damage Insurance Claims: Roofing You Can Trust, Peace of Mind You Deserve

When a storm damages your home or business, you need more than just a quick fix—you need a roofing partner you can trust to guide you through the process from start to finish. At Edgewater Roofing and Construction, we’ve helped countless homeowners and property managers across Charlotte, Rock Hill, Columbia, Winston-Salem, and beyond recover after severe weather with integrity, experience, and quality workmanship.

With years of industry expertise, we know how to navigate insurance claims the right way. We’re not just here for the job—we’re here for you. While some companies chase storms looking for quick payouts, we focus on building long-term trust by delivering exceptional results and standing by our work. This is evident in all of our Google reviews.

Here’s what you can expect from our storm restoration services:
✅ Full roof replacements for residential and commercial properties
✅ Support with insurance claim documentation and adjuster coordination
✅ Replacement of storm-damaged siding, gutters, and windows
✅ Thorough cleanup after the job, including removal of fallen debris

We treat your property with the same care we’d treat our own—leaving it clean, secure, and restored to pre-storm condition or better.

If your property has been impacted by a recent storm, contact Edgewater Roofing and Construction today for expert help you can rely

INSURANCE CLAIMS PROCESS

We understand that navigating an insurance claim after storm damage can feel overwhelming. That’s why we’ve created a simple, step-by-step process to guide you from inspection to final repair with clarity and confidence.

Our 9-step insurance claims process is designed to help you understand what to expect, avoid unnecessary delays, and ensure you receive the coverage you deserve—without the stress.

Let our experienced team walk you through each phase with transparency, support, and professionalism.

STEP 1

INSPECTION

As part of our process, a member of our team will visit your property to perform a thorough roof inspection. In some cases, we may find that the damage isn’t significant enough to justify filing an insurance claim. However, if we do identify substantial storm damage, we’ll provide you with a detailed inspection report outlining the condition of your roof. This report serves as valuable documentation to support your insurance claim and helps initiate the conversation with your provider regarding coverage and next steps.

STEP 2

CLAIMS PROCESS

If our inspection confirms that your property has sustained enough damage to justify an insurance claim, the next step is to contact your insurance carrier to officially start the claims process. Our team will guide you through this stage, ensuring you have the documentation and support needed to move forward with confidence.

STEP 3

ADJUSTER MEETING

Once your claim is initiated, your insurance company will assign an adjuster to visit your property. Their role is to inspect your roof and assess any additional damage your home may have sustained during the storm. We’ll coordinate with the adjuster as needed to ensure nothing is overlooked and that the damage is thoroughly documented.

STEP 4

INITIAL INSURANCE ESTIMATE

After your insurance adjuster completes their inspection, they’ll issue an initial estimate outlining the scope of repairs and provide you with the first check toward your claim. Once you receive this estimate, it’s important to share it with our team at Edgewater Roofing and Construction. We’ll carefully review the breakdown to ensure it accurately reflects the true cost of the required repairs and identify any missing items that may need to be addressed with your insurance provider.

STEP 5

Mortgage Check Endorsement

If your property is under a mortgage, your insurance claim check will likely be made out to both you and your mortgage company. It’s crucial to send the check to your mortgage lender for endorsement before any work can begin. Skipping this step can cause delays in the repair process and hold up your claim, so be sure to handle it promptly to keep everything moving forward smoothly.

STEP 6

SUPPLEMENT PROCESS

Sometimes, additional items—such as local building code requirements or overlooked damage—aren’t included in your initial claim. If that’s the case, we’ll identify those missing supplements and submit the necessary documentation to your insurance company. Once reviewed, they’ll provide a revised estimate and issue any additional payments

STEP 7

Construction Begins

After all of the above steps are complete in the claim process, your repairs can finally begin. We will then order the necessary materials and begin construction on your project.

STEP 8

Final Invoicing

After the work is complete, we’ll submit a final invoice to your insurance company along with all photos and documentation of the completed project. Most insurers process the final payment within 5–10 business days. We’ll monitor the progress and keep you informed.

STEP 9

Project Closeout

Once you receive the final insurance payment, let us know! We’ll schedule a time to:
✔ Collect the final balance
✔ Deliver your warranty paperwork
✔ Walk the property with you to ensure everything meets your expectations

FREE STORM DAMAGE INSPECTION & INSURANCE CLAIMS ASSISTANCE

If your home has been impacted by a recent storm—or if you suspect hidden damage to your roof, siding, or gutters—don’t wait. Edgewater Roofing and Construction offers free, no-obligation storm damage inspections to help you understand the condition of your property.

Our experienced team will assess the damage, provide honest recommendations, and help guide you through the insurance claim process from start to finish. We’re here to ensure your home is restored to pre-storm condition or better—with quality, care, and craftsmanship you can count on.

📞 Call us today to schedule your free inspection and get the peace of mind you deserve. DOWNLOAD our guide INSURANCE RESTORATION FOR HOMEOWNERS to get a complete breakdown of the insurance process and how you can get peace of mind knowing Edgewater Roofing and Construction will be with you along the way.